Jiatai calf Simmental cattle and sheep livestock supply Boer goat

 Jiatai cattle and sheep herding, Shandong Provincial Bureau of Animal Husbandry Group is the organizer, founded in 1986, is the only company in Southwest, China Central Television interview with the agricultural section 7 sets of units acres, has 4 branches, more than ten thousand farmers have a contract account. has become the Southwest's largest and most modern large-scale tech livestock breeding center for the promotion, set breeding species, breeding, scientific research, improvement, redeployment of acquisition, site tracking service in one, the Institute established a sheep and cattle, and hired a dozen well-known experts outside the province as a full-time technical guidance, on the Luxi cattle, Simmental, Charolais, Limousin and other improved cattle, high-yielding Holstein cows and Han sheep, Boer goats, Dorper sheep, and other fine varieties of hybrid, embryo transplantation, multiple births breeding, meat quality improvement projects such as research, has made remarkable achievements in promoting the development of local animal husbandry, for the benefit of made a significant contribution to the party people.
Since 1990 the Group introduced directly from the original species of Boer goats in South Africa 500 years, has grown to tens of thousands of Boer goat herds purebred, hybrid wave generation of improved Generation 2 -6 Seoul goats 200,000, targeted training of Luxi cattle, hybrid fifteen thousand head of beef cattle; annual foreign sales of pure Han sheep, goats and hybrid systems in South Africa, 2-6 generations, white milk goats, Dorper sheep, no Dorset sheep, Charolais sheep, Suffolk sheep, Luxi cattle, Simmental, Charolais cattle, Limousin and Holstein cows yielding livestock.
Jiatai cattle and sheep grazing in Shandong Industry Group continued a consistent concept of the essence, the core spirit of commitment to customers and shareholders equity of respect. We allocate the seed quality control, price customs, quarantine clearance, transportation pass, will be dedicated service, quality seeds, high credit services in the new and old customers, our future and to lead my base tune seeds to create livestock business.
address: Yellow Sea in Shandong Province Animal Husbandry Development
Jiaxiang County Zip: 272405
Chairman: Yang line 

【Recommend】 dutiful son that we should do now

 The subject of this article, of course, turned with the Lu Xun's famous the dark gate, let them (children) into a large bright place; then live a happy and reasonable man. , altruism, and sacrifice, it is not easy to do; not easy to do, especially in China. May Fourth Movement, under the background of what has been happening (States with the structure But since man is born, it inevitably has an independent will and desire to require the individual as a child, abandoned or at least bound to suppress their will and desire, conscious of the will of the parents will, to the family of the gains and losses as gains and losses, the non-personal will and desire to transcend the righteous cause for pretext is not, and filial piety is this righteous cause. The only possible for the hero entangled in the level just great filial piety. On this free will and the expense of the value of life, but it is unacceptable to the new culture, or even necessarily the enemy of a new civilization. Lu Xun, tough around the selection of articles related to year-old resigned from the full care of his father's youth, 10 years does not work, no wife, no love, no Internet, no cell phone, not with people, specifically to take care of his father as the only vegetable and work responsibilities. Such filial piety , into the era of being criticized by Lu Xun, will be subject to agreement from the official and unofficial recognition; and filial piety embodied in the sacrifice and dedication, at any age are moving. but a youth of 10 years and in the future may longer life time, only serve as the sole mission of his father, but can not help but extremely tangled.
spoil the child have the right to independently make their own life choices, sacrifice and filial devotion, scarce in this spirit of altruism society, people will naturally move, but the social recognition of dutiful son, but need extra guidance and rational careful, and not specifically to the extreme, moving to the highest standards. When the value of the life of a young, totally dedicated to the name of filial piety to his father, his own value of life, but also the process of dedication to become a vassal of another life, this dedication will have a brutal means.
the final analysis, the value of cultural reconstruction is a reconstruction of systems engineering, adhere to certain fundamental values and respect for this complex process to achieve the goal, the Chinese community can move towards a healthy, civilized premise. If you call in the cultural tradition of reconstruction and return process, with respect for everyone's free will and lives value of the basic values, are returning to traditional, forward the name of filial piety is negative, then the cultural reconstruction of old housing to become a repair, rather than building new buildings. May Fourth Movement of a thorough critique of traditional Chinese culture, is certainly worthy of reflection, but of loyalty, filial piety without the concept of rational analysis of the call, in any case is not due to cultural reconstruction.
by the recognition of a dutiful son and leads to some arguments that seem to some allergies. But loyalty, filial piety and other concepts, after all, In Chinese culture, have had special meaning, and the need to care for the young today, based on the maintenance of filial harmony, are fundamentally different. The recognition of extreme piety, but may re-make of filial piety with a non-rational ideological, and therefore rejected by the efforts of the past century have not really established the First, it should have an independent spirit and freedom of the will of the individual, his life, which should be in learning, work and contribution to society, the society as a whole person and reflect its value. but independent does not mean selfishness, freedom does not mean the duty to avoid, compassionate, caring for the elderly, may do their happiness and peace for the elderly, filial piety is today.
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Reproduced in love with the wolf and the sheep the wolf fell in love with the sheep when the love is over ----

 Love life, how many men and women, just because My attitude has become this horse Song of the innocent loss of long-lover wolf? Became the only left helpless sheep? Human nature to be rich language for communication, do not fall in love people, simply because they love to communicate can be ignored it? love someone, it is easy; about a person, how hard! the first day of the wolf fell in love with the sheep. Wolf said, you are so white, so beautiful, let me show you running food, let me be your relying on it! sheep said, I eat the grass, you eat meat, how can I feed it? said the wolf, I would like for you, from grazing, and our Since then, life is not killing, I accompanied you, see the blue sky and white clouds, a leisurely stroll. sheep slowly walked away looking at the sheep, the wolf proudly sunset only around it. sheep gently call the tune, and slowly leaned into the Wolf arms. A pair of natural enemies to become partners, they have the love, away from their base. wolf deeply in love with the sheep. and all the world's best love, like, give the sheep to do the garden, prepared under the grass. wolf bustle outside every day, every day the sheep stay in the garden when the sun sets, watching the horse not far from his vigorous and slowly towards the wolf, coming home. sheep think they are the world The happiest of sheep, a wolf, their own. so day after day, the sheep turned into a real little sheep, it seems that even the instinct to find food is gradually degraded. wolf heart happy, which is what it needs and hope. At night, the wolf the sheep Diao to the side, look at it, tell it, you're a sheep, are what make life more than it is now satisfied with a sheep? You do not search for grass and dew, as long as you obediently keep you made in my garden, I will bring back the grass and clean water, a little bit fed you, the fate of how good you are a sheep! because you have me a almighty wolf, and I love you so much. flock through the door from the garden again and again. wolf was not at home when the sheep Pazaichuangkou, watching the frolicking past partners, and then far down the road in the direction go. sheep like, I do not envy you, I will not be among you a sheep, I am better than you, I'm only home a sheep, how good home is the place, ah, enjoy the warm and eat could not finish the food, there is love. wolf go out a day when the lamb will kiss it. wolves in the distance, the wolf and its partners will be running together, hunting. but he thought I was your No, I was a home of the wolf, there is a white, and your different sheep, waiting for me, I was in love with a sheep, I'm so different. fell in love with the wolf in sheep and love sheep on the wolf, living quiet days, they all thought it was forever. time goes by, the lives of wolves and sheep according to the rhythm of the years, unhurried. wolf still go home every day with green grass and water, regardless of When it came back, the sheep are always soft to shrink at home somewhere. wolf walked over, the sheep would come snuggle. wolf sometimes feel that life is too quiet, sometimes ask the sheep, my dear you lonely? sheep that you are not at home, and occasionally feel lonely, but, you see, I'm not the wool spinning yet? I'll give you a beautiful woven sheepskin, so you can take I went to walk outside, I'll give you covered. wolf very happy, he thought I was a wolf, a sheep would make me and past me different? may, after all, looks like it was love . flock again and again from the outside through the sheep watch them come and go, like a round white clouds floating on the land of low, gradually drifting into the distance. sheep think I have is this one, Gone with the Wind ah, floating ah, the smell of earth and flowers taste the taste of strong stepping on the earth, looking forward to a beautiful meadow in front, and now I am a sheep home, I do not know what road, what is travel. The thought of the sheep a little frustrated. However, it will cheer up immediately, it wants to, never mind, I have a wolf, it said, so it will take me down to the empty one the best and most beautiful places, those places to go where the sheep must be better than a thousand times better. so I thought, sheep again become satisfied. but the wolf has not the empty space when the wolves are always calling for it, it always wants the house Garden, more life again, so it is always busy, busy gradually forgotten at home there is a sheep, the sheep also have their own dreams. unconsciously come winter. wolf to reserve two of the food and heating for the winter firewood. wolf less and less time to go home, the sheep of a more and more time at home. Now the wolf, the sheep is no longer a day Diao back to side, it does not ask what the tired wolf look at the lovers are too busy to think sometimes fell asleep the next day, the sheep do not wake up, the wolf has been out of the house, walking in the road. sheep are no longer here, sheep 趴在窗台上, only to see are frozen land and withered flowers, grass, trees. sheep became quiet, it knows the hearts of grasslands are faded, the dream is fly away, far away, have not touched far more unthinkable. wolf found the sheep changes. wolf start thinking, should I not right? Did not I give you a garden? Are you comfortable enough living it? wolves that sheep have a problem, perhaps, not at home in their own time, so a sheep, a only take advantage of the sheep, let this little sheep heart is not settled. So the wolf on her guard. sheep still the same, but more and more lazy. Check the cellar of his home, the sheep have been found more than enough food , and firewood can be burned more finish. sheep do not understand why the wolf should get out? sheep also increased vigilance. Gradually, the sheep, the wolf found the secret. When it saw the wolf, and their intimate partners, and calling loudly twisted together to jump for joy when it realized that the fun of the wolf wolf, the wolf can not leave the wolves, for a wolf, only a goat and a static home is not enough, it should have a dynamic world. But me? sheep world? thought of that first cry of the sheep, it has come to think of what I do not know where the sheep. wolf world is very exciting, however, the wonderful world of sheep has been no trace of . Wolf also looking for the sheep's secrets. There are many nights, the sheep his eyes pretending to sleep. It knows it wants to find the wolf is looking for clues. wolf secretly look at the sheep's diary, written for the past partners Yang's letter, leaving the sheep one by one note also look out. But what does it have inside? sheep looked dim lamp, wolf lonely silence of the night back, and spread out in front of those meaningless paper, gradually sad together. Sheep want to walk up and tell the wolf, there is nothing, and no imaginary that your sheep, you're looking for something in my heart, you just asked me, I will tell you. But, my dear, when did you last asked what? you how long and I did not talk about our lives properly? you ask me? though you gave me a beautiful garden, but, do not you really so sure that is what I think of it? asked the wolf is still nothing, say nothing. wolf that the sheep will still be sleeping at night, when things get up and check the sheep, who, it is eager to learn it is not at home One day when the sheep, it is eager to discover what may be afraid of all, it does not ask. sheep the wolf is still quietly watching torture yourself in the middle of the night, gradually become pointless, desperate, sheep, said nothing, even less Wolf will bring their know this inspection, it tears at my heart that one day the wolf will ask it, what is, it has changed. so I do not know how long the day. One day, the sheep find themselves ill, is the kind of heavy heart. It has very little 趴在窗台上 out of view, has been a long time do not know the taste of the sun, it has rarely go out, even in the garden do not want to go. wolf back home to see is a sickly lamb, past the white, shiny fur is no longer bright, brighter eyes growing cloudy past, what interest can not mention it, those grass and water, it does not look more one. wolf from confusion to anger, it firmly believes that there is a sheep, there must be a sheep, lamb stole my heart belongs to me have been sinking. wolf started overnight, it will have to get to that sheep, bird nasty, destroyed the garden of our love, ugly sheep! wolf's track is always to no avail. any time, it is always able to immediately find the sheep, it suddenly home at any time, you always see slump in sheep hiding in the corner. It is also suggested that we go out and walk it. sheep always have a ride like no one ride, it just a little excited no interest immediately. wolf of anger began to shift to the sheep body. wolves that sheep do not love it, this perfidious sheep! wolf began to spare, and sometimes even where to stay and partners in the wolves every night complains. the thought of the sheep, the wolf really feel wronged, can I also you are not you? Did not I run around for you day and night? You only hateful sheep, you did not love me! wolf and the sheep had not spoken a long time. They have become very self-closing and sensitive they asked each other what each other is almost no more do not care about each other's lives. sheep or large home day lying in bed, the wolf is always at night to sleep on the carpet back, they even each other hands pulling no mood. This went on for a long time. One day the wolf came home and found the sheep had gone. It is a little sad moment, and soon, it accepted the reality, and with hatred instead of a burgeoning nostalgia. remember the first day of the wolf fell in love with the sheep, then how stupid ah own, are still committed to life, only I do not know satiation for sheep! this intention, the wolf at ease, and afraid of what? I have a garden, I was so strong, could I No more worry about the United States sheep or a wolf or other animal to fall in love with me what? is that you should be worried about the future of this alone in the fortunate, the unfortunate sheep! Not long after, met a wolf pig, pig which led to their gardens, told the pig, as long as you follow me, every day at home, obediently, I will make you never eat something there, I will feed you properly. pig too fond of this kind of life, and moved to tears. Wolf also very moved. he thought, is ah, who says there is only one sheep will fall in love with me? Who says the world has an ideal animal ? a pig, it is as a perfect, without a good, obedient to understand there is a good candy baby! wolves and pigs live together happily ever after. In order to prevent the occurrence of sheep, pig tragedy Wolves are at home all the windows boarded up, a light has not come through. every day back home, the wolf is always able to see is happily eating or sleeping pig, the wolf is very satisfied. wolf crept walked over to kiss the forehead of pig, not pig hum hum. wolf and what Piglet few exchanges, pig occasionally speak, but eat Shuishui topic. sometimes speaks, pig sleep with the. wolf originally thought that fewer and fewer sheep, and seldom think of time, they will be compared to sheep and pigs. Wolf also acknowledged, and sheep together, it is more fun and the mood of some of the sheep it will speak, amusing people happy, but what use is it? ideals, the brains of animals, are unsafe. so want to go, the wolf still feel the best pigs, because pigs are the most secure. left the wolf in the sheep back to the sheep, and in the past, along weeds door, go early morning twilight, a grass, water, and have to rely on their own. hard work is very hard, but very happy. no longer sit idle, each discovery of a fresh tender grass, are looking for from their own hardships, so the heart has become full. Sheep will occasionally think of horse that once belonged to the wolf in it, especially when hard or even hungry, it will think, if it was then obediently stay in the garden of the wolf must not be so difficult. but the thought of the wolf who rummaged through the night to find each piece of scrap paper the other look bad sheep, the sheep will not want to think about going the. sheep feel sad, love for so long, the wolf has always been the heart do not understand it, not to mention it's a dream. sheep never take a piece of sheepskin knit, buried it in a grass ground. cover When the last layer of soil, sheep think, how naive his surprise, had wanted to become a wolf and a sheep like yourself, how silly. There was a flock of sheep through the wolf at the door of the sheep toward the past, the familiar garden looked at in this one, it never regretted leaving the wolf - it saw a shiny black coat pig lying asleep on the grass garden, face even higher than the belly bulge. sheep called chills, thinking, fortunately I did not choose this life. I am a sheep, destined to seek the grass and sun, so happy pig right or left. sheep no longer met after the wolf.

Realize the value of property management companies with continuing operations (Reprinted)

 Realize the value of property management companies with continuing operations
Wuquan Hong
domestic property management industry is accompanied by the emergence of the real estate market continued growth and development. Our current housing management can be divided into four modes: First, the main street offices like the establishment of district management committee and other organizations to manage the housing, the agency agreed with the grass-roots organizations, government administration, focusing on highlighting the local government administration; the second is the establishment of the city housing authority property management companies; third stable unit of state-owned large enterprises to implement self-management of property management; Fourth, establish a modern enterprise system, and for a market economy, in line with international practice of property management companies. The first three because of the planned economy with a strong color, has been difficult market economy development. The fourth model is perfectly functioning market economy by, the implementation of paid services, independent accounting, self-financing, focusing on economic, social and environmental benefits of combining to play the most important function of property, increasing the value of to create clean, civilized, safe and comfortable (living and working) environment as the goal, the property management industry, the inevitable result, the paper called the property management business model without the operation of that enterprise refers here.
property management services from the customer facing features and future trends, there are three property management business works: by the customers themselves do; customer commissioned agents do have some qualifications, including local special sub; and commissioned by the market as a whole to professional property management company.
(a) the value of the property management company to achieve
one, if the enterprise system
enterprise system generally, is the business to adapt to market-based relations of production, including enterprise property right system, operating system, management system, supervision system, incentive system and so on. enterprise system by the external environment and internal environment of the two aspects. In the external environment, by the local market, market order, policy, legal environment impact. in the internal environment, by enterprise property right system, organizational structure, management decision-making, target assessment, corporate culture and other aspects of science and technology level.
legally China's enterprises in three forms, namely, corporate, partnership and wholly owned enterprises. as the operation of the enterprise market, the property must have dominated, autonomous, certain civil liabilities such as foreign to the basic conditions. countries the establishment of enterprises in the form of, investment, corporate responsibility, obligations, review of business and registration system, etc. have a corresponding requirement. of property management companies, although on the surface, you can take any kind of enterprise system, but whether the government for social stability, macro-control of, or an item of customer from long-term normal use of property interests, or from companies to the risk point of view, partnership and wholly owned enterprises engaged in property management services have a congenital weakness.
property management companies in recent years, state-owned enterprises in the discussion restructuring, countries are encouraged internal management and operation of the concept of change. The purpose of enterprise restructuring in line with market rules is to establish a scientific management model, that in compliance with market rules of the game under the premise of a clear relationship between market players, and establishing a market strategy, adjust the organizational structure, developed for enterprise survival and development incentives, assessment, monitoring mechanisms, management, system, technology or service innovation, long-term development as the goal of enterprise, from the customer point of view, the interests of customer focus, focus the basis of good management service, integrity, professional and efficient service delivery.
Second, corporate culture, corporate culture
managers by competition based on business strategy, management and other needs, advocacy, advocacy and practice by the employees gradually accumulated values, entrepreneurial spirit and are perceived by the outside world corporate style, is being strengthened in the in. enterprises in the survival, development, and the existence of the process, must learn to adapt to the environment of external, internal integration. in the process of the formation of behavior, all staff within the enterprise is considered to be effective by all personnel As each individual understanding, thinking and feeling the way things are correct, but influence and teach the new members into the enterprise.
corporate culture which includes values, beliefs, rituals, stories, language, symbols and other components. Culture can be likened to the character of individuals, enterprises of different means of different corporate culture and has a relative constancy. corporate brand, reputation is a business on the outside. feel the need to accumulate as the culture, experience, corporate culture formation is not short span of time.
the role of employees is not only the object of corporate culture, corporate culture by education and guidance in understanding the company's common values and behavior, press the requirements of enterprise thinking and practice at the same time, businesses Each member of the thinking and behavior shown by the common characteristics and composition and to create corporate culture, corporate culture into the main building. business and cultural needs of the entire staff to build and maintain. For this reason, corporate culture compared to other companies is difficult to copy.
corporate culture since the penetration in the enterprise at all levels and departments within the enterprise unearthed the story of a rich, language and etiquette among the basic values and beliefs not only need art, but also must work with business strategies are combined and jointly play a role.
enterprises to long-term advantages, not only must pay attention to corporate culture, corporate culture should also be recognized that the enterprise itself may cause obstruction. beliefs may affect the business decision makers in the line of sight, changes in external conditions make it difficult to detect and slow, while in the past proven results, so that the future is easy to stick to the culture. Therefore, the corporate culture impact on corporate strategy, can be an advantage, may also be a weakness, and of corporate strategy development, implementation and evaluation. good corporate culture should enable member companies to share the common goal of obligations, while the members must help to improve the ability and enthusiasm.
the operation of the business enterprise culture decision-making has a significant impact, enterprises must be long-term planning and strategy development in the corporate culture to evaluate whether it is with business development coordination of corporate culture. If the corporate culture has an advantage, and with the strategic coordination and cooperation, the implementation of the strategy comparison quickly and easily. If the new strategy, corporate culture and incompatible, then the strategy may not achieve the changes, in particular, trying to change the strategic direction of the enterprise, the more likely to encounter difficulties. in the enterprises to change or introduce new strategies for the enterprise Culture and coordinated new strategy, managers would be wise, effective and timely changes in the dominant corporate culture. Otherwise, the potential impact of corporate culture will result in confusion of the relationship between enterprise members, and ultimately interfere with strategy formulation and implementation. on business decisions are concerned, the enterprise as a social system is very important to the success or failure often depends on the corporate business strategy and the relationship between corporate culture.
property management companies as their operating characteristics, namely, to serve clients in all property management services as the main, relatively constant customers and a certain sense, the relative stability of management and services, the decision of the enterprise must pay attention to and strengthen the corporate culture of positive guidance and education to enable front-line staff to understand and comprehend the profound meaning of services and function, and bit by bit through the management services in the daily work, to avoid repetitive work giving the staff a negative impact of human nature, to maintain the healthy functioning and value of the property, constitutes a unit in the city that meet the basic requirements of property projects Meanwhile, for the community to contribute to the stability and development.
three
human is a human resources than land, machinery, plant more important resource. the operation of enterprises is based on the first person to carry out this kind of factors of production . Human resource management is inseparable from organizational design, recruitment, remuneration, motivation, evaluation and other aspects. education and training for staff to enhance the competitiveness of enterprises; medical and health care, welfare policy, relations between the stability of corporate staff; recruitment , out of the system and the introduction of high-quality personnel, the staff is related to the corporate structure and long-term development. to control a good thing, with good people, emphasis on human capital, making it to the limit, so that income is greater than investment in human resources must be attach importance to the work, and effective control. companies need to build human resource strategy to improve organizational effectiveness, to support the development of corporate strategy.
the implementation of business strategy and capital structure based on the effectiveness of combination. Human capital strategy must be the same together to consider the organizational structure, including staff and through training, learning and work experience accumulated by the development of abilities and skills, work processes, management structure, information and knowledge, remuneration.
will have the ability to staff at the right time where in the right position, the human capital to maximize the impact on corporate performance in order to correctly implement the company's strategy to ensure that human resource management will be able to measure the value delivered to all staff.
first build human capital strategy is transactional and strategic human resources together. In addition to the current view that the affairs of human resource management responsibilities, will contribute to the human resource base of business operations, business units and functional departments in the establishment of performance contracts between.
human capital strategy the results can be used to measure the following quantitative indicators: financial indicators, including human resource costs, human resources, process costs, labor productivity; customer indicators, including customer satisfaction, employee satisfaction, employee acceptance; process indicators, cross-boundary harmonization, human resources project implementation cycle, human resources strategic planning and review process through the time and administrative time, advisory and transaction processes, such as first-line manager for human resources development and management of time, the ratio of administrative processes; capacity indicators, human resources degree of automation, human resources staff performance improvement, leveraging human resources staff that the number of personnel and human resources ratio of the number of all employees.
service industry is a common problem of enterprise human resource management degree on the success of their general than the first-line management of high evaluation of human resources, namely, human resource managers on their own feel too good, but customer service is far less than the orientation, which many of the early development of human resources management Human resource managers have a warning role.
property management companies need to account for the majority of enterprises as a key front-line employees, corporate culture in combination with the premise that the best way is to make efforts in four areas: training of staff to care for and understanding customers, motivate staff to provide special services, empower employees to solve problems themselves, reward their employees on the customer's heroic acts.
Fourth, quality assurance
industry management industry as a kind of special service industries, and its special features: relative stability of customers; management services targeted at specific areas; services both in public areas of the equipment and facilities, environmental greening, disinfection and safety management, including a single customer's individual needs indoor maintenance, conservation, etc. services; involved in professional and more services in broad terms, a wide range of contacts with the outside world; front-line service personnel relatively high, at this stage is still a labor-intensive sectors. property management industry from a recipient of services, in addition to owners themselves, but also including their relatives, friends, colleagues or clients, customers and property rental property management companies upstream (such as real estate development company) downstream (the professional provider) customers, relevant government departments, customer service quality can be evaluated at any time. Therefore, the on-site management, process control, supervision and inspection and operation of the arrangements also has its own characteristics, the quality of services through continuous on-site service reflected the background of the resources to support essential to make quality assurance will become very critical. < br> Property Management Services by nature, in essence, be customized according to customer demand the invisible activities. that the property and various ancillary facilities ontology as the basis for specific customers or customer services, property and goods. Here service personnel to help customers but do not want to pursue their wants to do things in person, so the results and performance to provide property management services depends entirely on whether the activities to meet customer needs. The design and delivery must be based on customer-centric , the normal use of the property-based services.
the characteristics of the service itself, its performance is often in front of customers is a process: edge to provide, while consumption. In the event of problems or accidents, can do some level of cover. customer demand is random, it is impossible to predict in advance, can only be prepared in advance and are subject to change, be adaptable, and the needs of different customers are different, both common, but also relative. means the end of the quality of service has shown. Therefore, to ensure the service results to meet customer needs, meet quality requirements, property management companies should establish their own quality assurance system, and in the organizational structure, responsibilities, procedures, processes, resources, programs and activities in areas such as control, so the effective operation. quality assurance system is the international standard quality system can also be in line with their own systems to meet customer requirements of material and spiritual aspects of the management system.
order to test the quality of service, to maintain and improve the quality of services to achieve the purpose of , the property management company should the two properties from the service aspects of service quality measurement, it is first quantitative measurement tools or methods, including the feel, such as waiting time, in good condition, language, professional, etc, and can not be observed If the process equipment and facilities maintenance, water quality in hygiene and so on. The second is obtained by comparing advantages and disadvantages of qualitative measurement, such as security, reliability, health, convenience and response, the level of courtesy, landscaping, credibility, integrity level , credit, communication, contact, etc..
property management as a service, it must meet the functional, economic, security, timeliness, the requirement of civilization. professional property management services is different from the corresponding quality of important different degrees: such as security management focuses on safe, timely, and focuses on the maintenance function, time and comfort.
property management in quality assurance is based on a customer-centric service needs, including housing construction and ancillary property facilities and equipment, municipal utilities, green, health, transportation, security and environmental management projects such as maintenance appearance, repair and renovation, by customer, information, facilities and equipment, three contact points for service before, during and after design, to determine quality objectives, to develop acceptance criteria, so that to achieve full participation.
protect the quality of the final result is to provide confidence to managers within the organization, so that customers or others in the external trust. quality assurance capabilities enable customers to confirm that all who, certification bodies, government and other beneficiaries the ability to create trust. In the market economy, trust is very important. in three trust, whether it is personal trust (based on family, students on the basis of trust and other traditional) or Experts trust (in recent years a variety of hollow of the society more easily accepted and recognized at this stage of trust mechanism. This trust is in the contract, through the documents, records and continuous quality system audit, evaluation and continuous improvement, to provide a basis for trust.
five and risk control
property management business as a self-management, self-financing, since the risk of the enterprise, in order to continue operating in a market economy, must withstand all kinds of risks of internal and external factors:
1. property the management of various facilities and equipment ontology risk
residential areas, buildings and other properties are configured with different functions and uses of equipment, such as central air-conditioning systems, generators, high and low voltage power distribution equipment, intelligent fire fighting equipment, security monitoring systems, elevators, escalators and even the boiler and so on. These are the normal use of equipment and facilities related to basic life and safety of customers, and because these devices with high technical content, high-value, in addition to typhoons and other natural disasters, but also people of factors, in the event a big failure, is often difficult to quickly return to normal, the enterprise is the most immediate risk. Secondly, property management services involves a wide variety of facilities and equipment are directly or indirectly related to the internal and external customers, but also related to the business and customer property, etc., such as equipment failure causing personal injury clients, customer complaints are not timely adjust and deal with the development of the group of complaints, lawsuits, etc., enterprises, these factors are also potential risks .
2.
the risks of policies and regulations and property management services for a variety of relevant policies and regulations, industry standards, technical specifications, etc., if the company fails to perform, or after the introduction of new laws and regulations are not timely adjustment or regulations on property management companies may own the negative impact on the risk for both companies.
the presence of various risks, directly or indirectly affect the normal operation of enterprises so that enterprises may undertake appropriate economic or liability, and even threatened the survival of enterprises, therefore, must strengthen the management and control of risks:
(1) The first is not against the law to evade the laws, but strictly in accordance with the law, will things should be clear legal provisions and as far as possible within the scope permitted by the contract to describe the form and conventions. This is that it seems easy, but often in the face of complex problems, decision makers , managers and executives for the protection of their own and corporate point of view, the words and deeds written documentation to sort out the various contracts, agreements to conduct feasibility studies, consultation with counsel's advice, first do a good job for their own protection. but on major issues before the treatment in the absence of grasp strategy must be developed not against the law. After all, that is, first good faith compliance.
(2) enterprises should set up a special group or committee, and a variety of business-related laws and regulations and to assess possible risks, develop contingency plans and guidelines, specifically responsible for tracking and enterprise business and operating the various information in a timely manner to determine the possible risks, tabled to make prevention.
(3) of the risk can not be determined, such as natural disasters, and without a management services and other factors on potential risks, should consider ways to reduce insurance losses that may arise. for personnel to operate and other factors related to the possible risks through the system, training, assessment, inspection, etc. with the strict requirements to avoid.
(continued on)
(b) of the enterprise value depends on the customer's evaluation of
First, customer loyalty and business value of the property management company
measure the most important criterion for success is customer satisfaction. in all resources, customer is the most important resource. customer satisfaction is all the reasons on which is the most valuable asset. in the traditional mode of thinking, the profit = (unit price - unit cost) sales, unit price , costs and sales profits constitute the Troika, at the lowest cost manufacturing to the highest prices to sell more products to achieve profits.
And now, the new profit model: Profit = [(customer Utility - production costs - customer side of transaction costs) that customers value - (Customer delivered value) that are received - (customer cost) is the fight and keep each customer must pay the price] the number of customers, ie customer value, income customers, the customer cost and number of customers constitute a source of profit. In the case of production costs are relatively constant, how to allow customers to achieve their desired psychological valuation, reduce customer in the purchase process other than the cost price, reduced to fighting for and the cost to retain customers, maintain and increase the number of customers is a fundamental corporate profits. research shows that for a new customer than to retain an old customer needs to add at least 4 times more than the price, which is the modern enterprise to expand their customer base, increase customer loyalty reasons.
Therefore, if customer satisfaction, in addition to the service etiquette manners, is more important is to learn to understand a customer's point of view and think, to understand the lives of our customers , creating value for customers and provide products to meet customer expectations and services.
loyalty to customer satisfaction until the process has the following way: First, customer demand for all the work starting point and starting point. understanding of customer needs, is to improve the satisfaction prerequisites. on balance, a reasonable allocation of resources is the key. for property management services, the provision of services to meet the basic needs of customers such as normal water, safe management of the foundation of all property services work. When customers believe that the actual meet or exceed their income to pay, the client will be satisfied. surprise to customers, companies should go beyond long-standing goal of growing customer expectations and plans. customer satisfaction or loyalty to the process changes, the customer will be and its actual the process of comparing their pay. popularization of network technology provides a way to understand the customer loss.
customer expectations are quite broad, there is material, but also spiritual. have laws and regulations, but also outside of these provisions, such as habits, customs, morals, behavior and so on. To this end, transparency and an open mind, to strengthen communication with tenants, customers should know that the information will be comprehensive, accurate and complete the transfer, to avoid misunderstanding or dispute is very important. As a property management company, in order to satisfy the customer, must pay attention to every detail to meet the needs of every customer, customer recognition. Likewise, every detail of the problem, not the timely, high quality, carefully complete the service, may result in customer dissatisfaction, loyalty means the accumulation of discontent will be undermined. attention to detail, striving for perfection, is sustained, gradual process. long-term satisfied customers would certainly be a loyal customer, customer loyalty is the cornerstone of long-term development business, customer loyalty will bring about the ultimate value.
(c) of the property management business going
First, the policy and the environment
policies and regulations and in the current environment, the following aspects of the business of property management companies large:
1.
property laws lag behind the current practice of property management rules and regulations there is not comprehensive, rigorous, non-specific, and not enough coordination defects, property management companies manage a corresponding increase in difficulty.
2.
management fees paid by arbitration, litigation for recovery of arrears, time-consuming long, the cost great. right bankruptcy, property transfer, the relevant judicial documents can not be conveyed in arrears and other factors is difficult to claim right of recovery, bad debts become uncollectible.
3. The standards for property management services too tight a grip
the standard management fee charged is not fully market-oriented property management services to make it difficult to maintain their professional standards.
4. owners of property services, lack of consumer awareness
5.
inadequate personnel structure with a large, tertiary education management and technical personnel staff the proportion of the total low, high-quality property project managers and middle management cadres in general lack.
6. Committee on Relations with the owners of the processing
Second, for-profit model
profit model is to determine the property management company to maintain the premise of a going concern.
1.
single project to a single project management services to maintain balance as the main business goals. a single project's focus is the rational of human resources, efficient multi-skill, personnel management services to minimize and reduce the expenditure of resources of various consumption categories, the introduction of professional services and to strengthen the collection of receivables. provide remuneration for the same time, the use of project resources for their clients, and resources to carry out match a variety of services revenue stability operations, in addition to yard management, home care and other projects, but also to carry out the cooperation with external suppliers, as well as consignment agent, intermediary services, club management, asset management and other developers the way indwelling management, to provide the main business income outside.
2.
intensive management to ensure that a single property in the balance of payments under the premise of the project, between projects in different, specialized services for the same resources can be integrated . in maintaining the professional level, save costs and maintain service quality, and on this basis, the Foreign Service, to undertake the project and increase revenue. such as engineering services, landscaping services, the implementation of intensive management.
3 .
regional business projects in the geographical proximity, the use of the project itself to the characteristics of the items of two or more human, material, information integration, the implementation of regional multi-project management. as between projects the same or similar types, all kinds of facilities and equipment and operational processes are similar in technology and management standards for a unified regional management. If the project size and resources between the complementary, then the give full play to the role of resource integration. In the implementation of regional management, in addition to the comprehensive ability of managers to high demand, the company's management should be coordinated, in appropriate tilt resources. in the regional management is not fully finalized Before making the stability and accuracy of the information collected a large role, should focus on the positive side to play.
4.
scale business enterprise of the items the same business together, the overall strength and resources to negotiate with suppliers, more bargaining power to obtain a reasonable low price, such as a unified procurement management and distribution, reflecting the large-scale operation advantages.
5.
cross-regional business model of cross-boundary management output. use of enterprise management and operation mechanism of the mature, enterprise management system will be quickly replicated to other areas, to manage the output-based. in ensuring the supply of human resources at the same time, must be established communication channels with the remote information, the implementation of plans, real-time control tasks , taking full use of local resources. In addition, companies should consider the strategic partnership established to enable partners to grow together with the enterprise, reducing business costs and maintain the level of resources and quality management to achieve cross-regional business.
6. Technology Application
applications include not only property but all kinds of equipment and facilities involved in the management of the technical content. of multi-project management, relying on the traditional face to face communication, the loss inherent in transmission of information and communication cost increases, has been unable to meet the requirements of the development of property management companies. multi-project is a regional property management projects in particular, must make use of computer, network, video conferencing systems and other technology for a variety of information transfer, exchange and communication to ensure the rapid flow of business information, comprehensive, complete and accurate.
7. a variety of business valuation
project development and diversification projects are often easy for property management companies involved in the business. the use of community resources, property management companies to more easily involved in community services, development of community services, the implementation of a variety of operations. a variety of business development and delivery of the project, in addition to income generation, but also to deepen the understanding between businesses and their customers, build good relations, easy to charge. in a variety of business development projects should pay attention to the important value of the assessment:
A. variety of business development projects should first possible use of existing resources, property services, project development to the property for a specific investigation and analysis of customer needs and fully understand the customer service requirements, standards, price acceptability, timeliness, processes involved in assessment services, investment, exit costs, border costs, and risk factors such as withdrawal.
B. distinction between the specific nature of property services: Some of these projects in a specific property may be profitable, for the other properties may not be profitable. Generally speaking, the property itself has its own different position, with the same service to get the other properties, even if the quality of services and requirements were adjusted may not have access to another customer's identity property.
C. groups should consider the number of property clients.
D. as a residential and office property, rental intermediary services are more in line with the above conditions a variety of business projects . This highlighted the intermediary business in foreign mature markets because the property management industry, Daxing property management companies in ensuring the basic services, has won on the basis of many customers to the main housing agency business as a corporate profit source.
(d) creating value for customers
from the real estate consumer behavior is concerned, not just real estate property management service, customers choose is another addition to the purchase of consumer durable, Therefore, how to create value for customers is a long-term property management services to corporate strategic goals and directions.
a customer satisfaction strategy
With the acceleration of real estate development, property management, the constant expansion of business management, property management of the development of enterprises are also faced with new challenges. the rapid development in the property management industry today, to win customers is to win the market, competition among enterprises has grown from a simple development of competition in service delivery to the customer relations competition. properly handle customer relationship and close communication with the owners to enhance customer service, to maintain and enhance customer and business value is critical. Therefore, there must be specific solutions to enterprise customers in the process of weak links in order to achieve the full increase customer satisfaction and loyalty of purpose, a property management business services, the primary objective.
Second, corporate and community culture
completion with a variety of real estate and put into use, and the gradual implementation of housing reform, the government culture management activities can be grouped into essentially three ways: First, the need for national and social stability, with political significance of cultural management, this approach stresses the government-led, including the master core of the professional arts organizations; Second, community cultural activities for the unit; third is entirely social forces, a government monitoring.
community culture is the gradual development of the property management industry, an important feature appears. In an increasingly standardized property management, community culture is particularly prominent and necessary. The purpose of community culture is through the impact of culture on the people and the infiltration of people's words and actions to achieve the specification, the purpose of training people to cultural quality, which is an important feature of modern culture and community development. as a function of living communities, should be to Quiet community culture as a precondition, in a quiet environment to create a spiritual home at the same time contains a more profound cultural, emotional and content.
characteristics of the composition of the community, and community culture and create a long-term, ongoing process, good operation of the business and community culture customer must bring added value to the community for sustainable development of enterprises laid the foundation, and become difficult to compete in the The implementation of property management companies
as one of the main business, improve housing maintenance and management, timely maintenance of housing maintenance and alterations, a fundamental guarantee for the normal functioning of housing use, the property management business due responsibility. for developers or co-owned real estate investment transforming the old areas, enterprises can win customer loyalty, deliver value to customers and businesses.
commercial implementation of transforming the old areas should follow the economic, rational, safe and practical principles. specific consider the following aspects of work:
1. The reconstruction plans
first through various surveys and understanding of customers seeking the views of property projects, a clear need to identify improvement projects. Only major reconstruction projects and programs recognition of the majority of the owners to make estimates on the project. In particular, housing insulation, leakage, security facilities, programs, must do adequate market research and understanding, seek the views of various professionals and experts, an important process, the main choice of materials and construction methods must be ...

Lost gold from the Olympic champion, to see the steady development of China Trampoline

 Lost gold from the Olympic champion, to see the steady development of China Trampoline
Man / I'm forever 19
primer:
in the 2008 Beijing Olympic Games projects in the trampoline, we know the names of two people, One is to be friends as the most beautiful championship Wenna, the other is Lu Chunlong. They both get their own trampoline Olympic champion the project, all of a sudden become a well-known sports stars, from Wenna and Lu Chunlong together with their project into the Chinese trampoline people in the world of sports.
year later in 2009, in Shandong Province for the 11th National Trampoline project, the Beijing Olympic Games men's and women both trampoline champion Lu Chunlong and Wenna sacked, failed to win the gold medal, as this whole Win one of the biggest upset at the meeting. we all know, is not a trampoline in the Chinese traditional sport, although a large population base, but the real high-level athletes in a few years ago to not emerge. of course, beat the Olympic champion to win the gold medal, was enough to that their strength lies, if another way is to say, it is that China Trampoline in a decade of development, the level has to grow larger.
start:
to 15 years ago, China Competitive trampoline sports, the concept has not been there. trace the history of Trampoline, nearly 200 years, but the real Olympic Games as an official event, the time just 10 years .2000 Sydney Olympics, trampoline formally become one of the project First, set the men and women in the gold medal. Trampoline project started late in China, the eve of the Sydney Olympic Games was officially listed as an official competition in the State Sports General Administration Project, and since then gradually Tumbling accepted by the Chinese sports.
entries as the Olympic trampoline gold medal although the setting is not too much, but the project is close to entertainment, are easily accepted by young people in China, which China has laid a foundation for Tumbling underlying population. coupled with the State Sports Administration of the establishment of Trampoline Association, with foreign standards, trampoline level has been greatly in a short time to grow, and the formation of a whirlwind, it spread at breakneck speed.
the early Chinese trampoline athletes because fewer low level 2000 Sydney Olympic Games and Chinese athletes did not figure even in China until 2002, like other projects, the establishment of the national team, which also marked on the trampoline sports competition in China opened a new page.
Development :
the grass-roots base foot, coupled with a good foundation gymnastics, trampoline very rapid development in China, in a very short period of time within a Trampoline Competition in the world a new force to be reckoned.
2005 Trampolinists in Trampoline Championships, she won the Chinese national team men's and women's team title two projects; Huang Shanshan and in 2006 Doha Asian Games, won the individual event's title, becoming the first major international tournament to win the Chinese trampoline athletes .2008 Beijing Olympic Games, after several years of steady development, the Chinese trampoline team has full-fledged, with the wins Olympic gold medal was the strength. Huang Shanshan and Wenna won the women's trampoline take two gold medals in the mission, Lu Chunlong and Dong Dong won the men's trampoline is a project of double insurance, they will break hurdles, swept the final Wenna and Lu Chunlong male and female individual trampoline gold medal in the project, Dong Dong also won a bronze medal, China's Beijing Olympic trampoline team on the project as the biggest winner.
Huang Shanshan, Wenna, Lu Chunlong and Dong Dong and other trampoline team in the Beijing Olympic Games successful, a landmark, once again push the trampoline projects in China. Trampoline Team have set up local teams, trampoline became the most popular sport, the media has increased public exposure of the project, this has Wenna is The most beautiful Olympic champion, 11th National Games in Shandong Tumbling occur even Champions both fell. If the team lost to teammate Dong Dong Lu Chunlong, also belong to the bounds of reason, then Wenna the Mashiqianti and only managed fifth place is completely is a big upset, and teammate Dan Guangdong team Zhongxing Ping sweep Female top two bronze medals were picked veteran Huang Shanshan, burst after the game is there ahead of Female After all, similar to the gymnastics trampoline, age, smaller more dominant player.
prospects:
National Games at the 2008 Beijing Olympic Games men's and women individual trampoline champion Lu Chunlong and Wenna are not gold, from the their point of view is endless regret leaving, but the development of China's trampoline point of view, there is a big positive. First of all can be shown that the level of the Chinese trampoline athletes gradually increase the level close to or leading international trampoline.
the current National Games, the trampoline has emerged a group of people, in addition to the 2008 Beijing Olympic Games four players (Huang Shanshan, Wenna, Dong Dong and Lu Chunlong), the Guangdong team of Dan and Zhong Xingping, including the Lee team in Tianjin Meng, etc. They are the future backbone of women's trampoline, men also have Yeshuai and others appear. Trampoline Competition in the current project, a total of 13 teams participated in 161 male and female individual trampoline projects, such a huge competition lineup, giving the team more options Trampoline.
similar Tumbling Gymnastics, age smaller players a slight advantage, easy to grasp the movement of air forming. to the 2012 London Olympic Games, the oldest player also, but Huang Shanshan 26 years old only, with the rest of the world played about 30 players, the Chinese take great advantage in this regard. Three years later, Wenna, Lu Chunlong, Dong Dong, and Dan and other players 23 years old, Ye Shuai, Xiao Tu, and Chung Apricot equal players, but also 25 years old. Olympic trampoline project men and women sent up to the individual events they entered the war, in other words the London Olympics, the Chinese trampoline team athletes will not have to worry about, or even can be sent to double line-level players.
these players project to be successful in the trampoline, not accidental factors, similar to gymnastics light action, the Chinese people are very flexible and easy to accept. China as a gymnastics country, a steady stream of gymnastic talent, making them Choose more sports opportunities, which China has laid the basis for selection of Trampoline Team in the future. Three years later, in London, Rio de Janeiro, and so after seven years, the Chinese trampoline team will be worth the wait.

Chen Yibing won the title without suspense

 Tencent Ticker at 18:25 on August 18, at the end of the Olympic National Stadium, the second rings event finals gymnastic finals, preliminary top-ranked Chinese player Chen Yibing defend themselves smooth coronation 16.60 points, to achieve three consecutive rings. The first appearance of the Yang play just inferior Chen Yibing, won the silver medal in 16.425 points.   players for Ukraine won the bronze medal, his score of 16.325 points.
Athens Olympic runner-up rings, Bulgaria veteran Yuefuqiefu first appearance, preliminary second Chen Yibing, he is the most important opponents. He sets a good action started, power motion control pause is very good, but the arm was a bit staggering, the next method inverted before the action was not a enough time to stop, dismount stopped though, is not very difficult to get 15.525 points. then played a third of Ukraine's preliminary  , significantly higher than control of his power of about Fu Qiefu good cross-ring action is very stable support, dismount very novel, but not firm, received only 16.325 points.
Yang play, he completed a play to the level of cross-pressure from an inverted cross on high and difficult access, the subsequent actions support the swing and power connections are in place, the dismount is the F group, points.
then complete the general appearance of Romania, regardless of difficulty or can not be completed and Yang compared to be 15.825. Although the French players Rodriguez completed a very novel Yang-level cross-support, still time to fully stop just dismount a big step forward in cross, but also the difficulty value of 7.5, obtained 16.225 points. Italy's Morandi over the level of play, still very good action is complete the power, attitude control is only slightly lower, although not very difficult , but also by 16.225 points.
Chen Yibing play the game in fact has no suspense, because teammate Yang Wei has been ranked first. so he just become a rival teammate temporarily. He rings all the strength you can control the band are moving, dismount a nail stopped, the difficulty value of 7.3, obtained 16.60 points.
Quoted from: Tencent Sports News

Real Estate Marketing Manager Manual - the vernacular of commercial real estate

 Contents Chapter functions of sales and marketing manager duties (up, down) the functions of sales department sales management responsibilities of sales manager sales manager's role in the functions of Chapter II: Sales Manager background (upper, middle, lower) the market basic knowledge of marketing, financial management basic knowledge of the basic principles of economic management, sales sales manager ethical skills of Chapter III (upper and lower) the basic norms of business sales manager in basic business skills, verbal communication skills, strategic management of non-verbal communication and negotiation strategies under the section four chapters of market research (upper, middle and bottom) Why were the contents of market research market research market research market research steps in the form of interior design of the questionnaire survey fieldwork research customer research advertising media marketing plan competitor research chapter (upper, middle, below) sales budget sales forecast annual sales target to determine the establishment of sales quotas marketing sales plan sales force management control of Chapter VI (upper, middle, lower) sales training sales staff recruitment incentive sales management sales operations sales Chapter VII of team building to enhance customer management team (upper, middle, lower) sales process management customer satisfaction customer service customer management development of Chapter VIII of sales management control (upper and lower) target management performance and job satisfaction, sales performance assessment personnel evaluation and reward sales performance evaluation of capacity development issues in the communication of Chapter IX (upper and lower) the principle of communication within the company's method of communication channels communication communication communication skills barriers to horizontal communication and vertical communication and marketing intelligence Product Strategy Chapter systems (up, down) five levels of the product portfolio of new product development, product life cycle product packaging strategy services brand strategy decision-making pricing strategy of Chapter XI (up, down) to develop the basic price of the basic price of the revised product related products, pricing the product life cycle services, pricing strategies and price competition in the price of network marketing distribution channels, pricing strategies XII (upper and lower) and the structure of distribution channels, development of distribution channel systems distribution channel intermediaries Design and Selection physical distribution of electronic distribution of Chapter XIII promotional mix (up, down) promotional mix advertising personal selling sales promotion XIV marketing and public relations of power (upper and lower) power marketing public relations sales of CI Systems Chapter XV innovation (above, below) features green marketing database marketing marketing network marketing innovation marketing mix marketing manager for the new economic era Chapter I: The functions of sales and marketing manager duties (on) Drucker, importance. studying this chapter, you should know the following: 1. the sales department's work. 2. Sales Manager of the main content. 3. the basic functions of sales management. 4. sales manager role. the functions of sales department sales department is the leading enterprise, is the most direct benefits realized by those who, in the enterprise plays a decisive role. sales directly determine the success of business success or failure. business end of the work is market test. sales is critical to achieving business goals of a ring. then the sales department is doing it? sales manager should do what? This is as a professional sales manager should first understand the problem. This chapter describes the sales department in the organization the role and functions of the sales department and the relationship between relevant departments, as well as head of sales department, sales manager duties to be performed. 1. sales department's role throughout the marketing process sales are an important component of marketing management It is a bridge connecting enterprises and the market. In the present marketing organization, usually there are two major functions: one for sales, two for the marketing department. which sales marketing organization's role in the main are:. sales directly with the market and consumers linked, it can provide the basis for market analysis and positioning.. sales department through a series of sales activities can be combined with the marketing strategy.. through the results of test marketing, sales planning, marketing and management departments and other developing competitive marketing strategies develop new marketing plans. sale is the center of business activities, sales of enterprises, work for profit enterprises, and continue to meet customer needs. sales department in the company's overall commitment to the core of marketing is to sales and service. 2. sales department functions. the market first-line information gathering, market research work. to report annual sales forecast to vice president of marketing;. the development of annual sales plan, the goal of decomposition, and perform implementation;. management, supervision and operation of marketing centers to work, normal business operations;. the establishment, management and oversight of regional offices normal operation;. marketing network development and rational distribution;. to establish levels of customer data files and maintain two-way communication with customers;. reasonable control of the sales department budget;. research to grasp the needs of salespeople, and fully mobilize the enthusiasm; . Development of business personnel action plan, and to examine control;. with the relevant departments within the system make promotional activities;. forecast channels crisis, reporting and treatment;. Check the channel blocker, reporting and treatment;. according to Programme requirements display of goods, promotional materials and distribute Zhang post;. according to the enterprise system of the back section, collection or settlement payment. 3. sales department sales department organization types and characteristics of the choice of organizational model is subject to corporate human resources, financial status, product characteristics, consumer persons and competitors and other factors, enterprises should be based on their own strength and business development planning and careful sales organization model.. area organization model of this structure is the most simple marketing organization, was sent to all sales staff in different regions, the Plenipotentiary of businesses in the region (chart below). the sales department structure due to sales methods vary, sales-oriented approach to the sales department to sell the structure is different from the structure of sales of professional sales, professional sales structure of the sales department to sell more sales-oriented structure of more intensive , deeper and more substantial. in the organization model, the regional head of the relative concentration of power, decision-making speed; geographical concentration, relatively low cost; officers to concentrate on easy to manage; in the region is conducive to the challenge. regional responsibility to improve the sales staff initiative, and encourage them to develop and nurture local business relationships, but the sales staff to engage in all sales activities, technically not be professional enough not meet many kinds of high technology products. In China, due to a vast territory, the regional differences great, so most companies have adopted regional sales by institutions, the regional director is responsible for all the region's sales of enterprise products. From the beginning the grassroots organizations, distributors, sales staff to be responsible, while the latter is responsible to the regional director. in the development of regional structure, corporate characteristics to be analyzed in some areas: ease of management in the region; easy to estimate sales potential; can save travel time; each salesperson must have a reasonable workload and sufficient sales potential. Through size and market area shape measures to meet these characteristics. regional offices or sales potential can be designated workload. Each method will be met by the dilemma of benefits and costs. have the same sales potential of the region provided to each salesperson to get the same revenue opportunities, but also to provide a measure of job performance standards. over a long period of different sales, sales can be assumed to be members of the different levels of ability or effort to reflect. Seller motivated will do their best work. But , the density of consumers in all regions due to different areas with the same potential as the size of the area may be very different. were assigned to major cities salesman, with a smaller effort to achieve the same sales. and was assigned to a vast and sparsely populated areas, it could pay the same to the case made only small results, or make greater efforts to achieve the same results. A better solution is posted to remote areas to salesperson higher payment to compensate for the additional work. But in remote areas cut from the sales. Another solution is to recognize the attractiveness of different regions, distribution of good or higher than the sales staff to good area. area consists of a number of smaller units, such as city or county, these units together to form a certain sales potential, or work load of the sales area. by geographical region to consider the natural obstacles, the adjacent region consistency, ease of transportation and so on. Many businesses like to have a certain shape region, because the different shapes will affect the cost, ease of coverage and sales teams on job satisfaction. the more common areas are circular, elliptical shaped and wedge. Today, companies can use the computer program to divide sales territories, so that the density of each region in the customer balance, workers and the minimum quantity or sales potential and travel time to the optimal combination of other indicators. The organization model is more suitable for medium and small enterprises , book sales management are talking about are in this mode as an example.. Product sales organization model and the importance of staff understanding of products, coupled with product development and product management departments, many companies are using product lines to create sales force structure. particularly when the technical complexity of products, product contact between the large number of small or when the composition of sales by product teams specialize on the more appropriate. For example, Lucky enterprises ordinary film for its products and industrial and medical films film with a different sales teams. ordinary film distribution sales force responsible for the simple intensive products, industrial and medical film sales force is responsible for those who need some technical understanding of industry products. This structure closely linked production and marketing methods, products for goods in a timely manner, suitable for high technology products, many kinds of businesses. However, due to geographic overlap, resulting in duplication of work and high cost. If the business by a customer to purchase a variety of products, this may not be the best team structure. For example, Johnson Enterprises has several product segments, each segment has its own sales force. It is possible that the same day the sale of several members of Johnson Enterprises to promote the sales of the same hospital. If only to send a salesperson to the hospital All products to sell, you can save a lot of expenses.. Organizational Model of Enterprise customers can also press the market or consumers (both customer types) to form their own sales force. For example, a compatible computer manufacturer, it can be to customers by customer Service industries (finance, telecommunications, etc.) to be divided. Organization of the sales force to market the most obvious advantage is that each salesperson can understand the specific needs of consumers, and sometimes also reduce the cost of the sales force, more channels to reduce friction, provide ideas for new product development. But when the major customers to reduce the threat would cause some companies.. complex sales structure if the firm within a broad geographical range of all types of consumer marketing a wide variety of products, usually Several structures above the mix of use. Seller may by region products, markets, regional markets and other methods to organize, a salesperson may be one or more of the same time, product line manager and department manager. 4. sales department in the company the position of sales manager must be very concerned about the company's organizational structure, because it helps you complete the job. sales manager and corporate headquarters to contact time, going to different departments and company-level contact, such as finance, marketing, transportation departments. In addition and production, research and development, administration and other departments do not often but stable contact opportunities. the only way to ensure that customers can be satisfied with the service. Chapter: sales functions of the department with the sales manager duties (below) the sales manager duties 1 . Sales Manager functions. demand analysis, sales forecasting;. to determine target system sales and sales quotas;. sales plans and budget development;. sales force organization;. sales staff recruitment, training;. to determine the remuneration of sales staff ;. sales performance assessment;. sales operations management;. sales team building. 2. sales manager's responsibility. to the sales department responsible for the completion of objectives;. of the sales network construction is reasonable, responsible sexual health;. on responsible for ensuring the credibility of dealers;. withdrawn from circulation is responsible for ensuring timely payment;. on the development and sales targets responsible for the rationality of decomposition;. of sales responsible for the impact to the enterprise;. discipline over their subordinates act, work order, the overall mental outlook is responsible;. budgeted expenditure on the sales department responsible for the reasonable disposal;. to the sales department is responsible for proper implementation of the process;. to the sales department of supervision and inspection is responsible for the implementation of rules and regulations;. on the sales of the company in charge of the Secret responsible for the security. 3. Sales Manager permissions:. have the sales staff and the Ministry of the management of operations;. have the right to report to the vice president of marketing;. right to make recommendations for screening customers;. on major promotional activities field command;. has the deployment of the recommendations directly to the lower right position and role of the nomination;. of the work belongs to the lower right of supervision and inspection;. dispute over their work have lower levels of adjudication;. on the recommendations of direct subordinates have incentives rights;. for their respective junior management level, business level and performance have the right assessment;. on the amount of funds have control over;. a representative of business and the relevant government departments and relevant social organizations to contact the authority;. a range of customer complaints for compensation rights;. a certain line of credit within the right of the dealer;. has the right to return handle;. a range of sales split to the right. Case: a chemical company's sales department is the responsibility of a chemical material production and sales of health side, sales Manager Mr. Xie's contacts with customers found that clients often complain about a few things: (1) of the material in the production line processing, the staff of the technical requirements for high tension is too big or too small will affect the quality of the final product, while In the debugging process also increases the waste of materials; (2), unstable quality of materials sold; (3) the time when delivery of the phenomenon are not allowed. Faced with this phenomenon, Xiejing Li organized a departmental meeting to solicit The sales staff's views. salesman Wang is not that these questions can be resolved in this sector, reflecting the situation can only go up. Zhang that should be directly related to the production department, technical department and the Department of Transportation to contact to obtain relevant departments for their support. Several other members also believe that this is not a sales sales department's responsibility. as a sales manager, how you do it? Xiejing Li after careful consideration, decided to take the form of written reports directly to the General Manager. Total After seeing the report manager, Lee, marketing vice president Cheng immediately recruited to make him responsible for solving these problems. Zheng General Manager read the report, Mr. Xie recruited to sell, why not blame the first report to him after also directed the sales manager direct contact with the relevant authorities to resolve these issues. Xiejing Li according to the instructions of the Deputy Zheng met with Transportation Department, Production Department,cheap UGG boots, Supply Department, the Finance Department to contact, get the following reply: Transportation Department: not finished, the production can not keep up, the production department to find. ; Finance Department: goods. Tip: 1, the problem lies in where? 2, as a sales manager, how do keep responsibility? 3, try the next step of action that Xiejing Li? sales management, sales manager of the functions of leadership as a sales manager, you should pay attention to to play the four basic functions of management. manage the basic functions can be summarized as planning, organizing, leading, controlling. 1. program plan is the most important of all management functions of one of the functions. practical and challenging program is other work prerequisite for the smooth implementation. If the plan did not, then you in the next organization, leadership, control work, will be thrown into passivity. to develop a good marketing plan, you must first understand the company's overall strategic plan and marketing strategy plan, because if there is no strategic objective, there will be no sales departments, or deviate from the direction of the company's strategic direction. only know what the goal is only possible to plan the work and led the entire department in the right direction. Scheme The following main steps are followed:. Environment and situation analysis as a sales manager, you must clearly know: Compared with competitors, what advantage do you have, what are the advantages our competitors; What are the disadvantages of your competitors is a disadvantage What; what you have in the market opportunity, you face the prestige which the Society. SWOT analysis is a good way, that a comprehensive analysis of the advantages of enterprise and its competitors (Strengths), inferior (Weekness), opportunities (Opportunities) and threats (Threats). enterprises often have a competitive advantage: cost advantage in the production of the Company or other operating costs, relatively low compared to other companies to form a cost advantage. low cost, the company's products more competitive pricing, This is a common enterprise to pursue one of the important competitive advantage. the quality of products or services generally have advantages of high, medium and low quality of different grades, if the quality is good and recognized by consumers, and that the quality of the product or service becomes an advantage. because consumers might be willing to spend more money to buy this product, or at the same price, willing to consume. brand will not be born with that advantage, you want to have this advantage, usually enterprises have invested a lot of effort, such as advertising investment, the introduction of various promotional activities and public service activities; establishment of a popular brand, is a very difficult task, but after the establishment will become the most valuable advantages. efficiency advantages, also known as productivity advantage. production efficiency or higher operating efficiency, its relatively lower cost, the natural benefit of competition. Generally, employees have a streamlined and efficient high quality comparative advantage. scale advantages of scale Large market size is big, big sales and big market share. enterprises share a large, and has economies of scale, it has a cost advantage. If the company's products are not the kind of economies of scale of products, market share rate is high, is still very favorable. usually the first brand on the market or large brand, sales, promotion, distribution all have a lot of convenience; just to advertise for an advertising board and amortization in the body of each product advertising costs less, which in turn form another cost advantage, is a form of economies of scale. technical advantages of certain companies to compete in the market, it relies not on cost and quality, but others do not have the technology, which technology licensing from abroad may, perhaps from his own research and development. has unique technology, usually means that companies can produce products others can not, and may be detached to create a business, the company's technology may also produce the lowest cost or highest quality product, which has a cost advantage and quality advantages. the quality of staff level employees strengths and cohesion also affect the level of product or service efficiency. consciousness of the high staff to reduce the company management costs, a serious and responsible collective cooperation of the staff but also can reduce waste and improve efficiency. sales manager by the SWOT analysis, you can clearly know what are the advantages of your company, how to strengthen; disadvantage is, how to overcome; market Where opportunities, how to seize; market, what is the threat and how to avoid it.. good sales forecasts, sales targets to develop SWOT analysis based on the results, you can develop a detailed sales forecast feasible and specific sales targets. However, goal setting, should pay attention on purpose, implementation plans, resource allocation, schedules, etc., in short, to be specific, measurable, realistic so that you can finish on time.. to develop departmental goals vision system to achieve the goal must be to develop sector system, each target is successfully achieved, will achieve sales targets.. to develop specific action plans for all of the sales program, should make specific plans of action, and regularly checked. 2. organizations rapidly in today's market environment Under the pressure of change, business development and change within the organizational structure is to be revolutionary. that the success of adjusting the organizational structure of the company will successfully into, and those who can not adjust the company will fail. organizational structure to adapt to environmental changes directly affect ability. especially the organizational structure of the sales department. Marketing Organization Structure on the ability to meet customer needs has important implications. Meanwhile, sales organization design also affects the operating costs. So, in effect the company's revenue and profitability cost in terms of both sales organization has an important role. sales organization design staff within the department also affected the relationship between. are often organized to consider the design of the lack of communication. the right sales organization structure can not guarantee sales success; but not the right sales organization will hinder success. Although organizations are vastly different, but the smooth running of any organizational structure, have certain common characteristics. the general organizational structure design should follow the following principles:. level of principles. from the organization low-level upwards, each level of each post on a level all his subordinates to a position.. unified command. no one at the same time the organization has two immediate supervisor. matrix organization is an exception, but the matrix organization only used in certain circumstances.. management scope. to a higher number of subordinates directly reporting should be properly controlled. In general, the charge of 3-6 direct reports were more appropriate. Management amplitude of the complexity of the work should be based on in charge of capacity and other factors to determine the.. line and staff. line agencies to complete the main functions of the organization, and staff agencies to line agencies to provide support, advice and services. the separation of the two functions help to improve efficiency and ensure the work of the organization is not caught in mountain of the sea.. professional. Work should be designed to not overlap. When employees only in a particular job, he will be more skilled and efficient. This will increase efficiency throughout the organization. the traditional management theory breakdown of the four methods of work: objectives, process, customer type and geographic location. 3. leadership to ensure the normal operation of sales, you need to be leaders for all salespeople to guide what they do, how and why to do and when to do it. if it is to achieve the desired salesperson effectiveness of the action, you should try to let them build consensus, give them responsibility and mission, the salesman should know exactly the requirements of their company. so be sure to Seller understand the company's overall sales goals, what they must do the work and asked them to meet specific criteria. know the reason for the work of sales staff can work more effectively in accordance with procedures and standards work. If they understand the purpose of their actions, we can play a more active initiative. salesman working in the command, you should be able to direct the sales staff in the right direction, take the lead, but also have affinity, and much praise for his men to depreciate less, do more to motivate sales staff good. 4. Control Plan for the implementation and completion of goals, you have to always pay attention to the development of salespeople and business trends and to develop benchmarks, master of information feedback to the overall assessment by tracking sales and personnel control. Also, You should also understand the plan is how, and if necessary make some adjustments, including increased work pressure on sales staff to stop or to prevent the sales staff to make foolish or dangerous thing to so. a good reputation and service to the company is vital to establish a good corporate image takes a long time, and destroy the good image of just a few minutes. so to carefully monitor and control the overall product and service quality corporate sales. So, you want to be comprehensive understand the business situation, pay close attention to the details, on a regular basis to assess performance, determine how the performance of employees, and the focus of attention management. Sales Manager role 1. the role of interpersonal relationships. The most basic role of the easiest. Manager because of its formal authority, the symbol of a department must perform many duties of this nature. Some of these functions is routine, some with inspiring nature, all related to interpersonal relationships activities, without a significant information related to processing or decision-making. In some cases, the sales manager in the company's system requirements, such as a document signed by department; in other cases, the manager's participation is a needs of the community, such as the host of certain events or ceremonies.. leadership role as a sales manager responsible for the sales department official who is responsible to motivate and guide subordinates, including subordinate in the hiring, training, evaluation, compensation, upgrading recognition, intervention and even dismissal. sectoral rhythm is usually determined by the sales manager, sales department sales manager is effective to the department decided to inject the power and vision. sales manager for incompetence or negligence tends to work in the stagnant sector as before. As a leading role in the important purpose is to department members in their personal requirements with departmental goals combined in order to promote effective work.. liaison role in liaison role involves the sales manager with his leadership outside the department numerous individuals and groups to maintain an important network of relations. Sales Manager through a variety of formal and informal channels to establish and maintain contact with the outside world in this sector. These channels are: to participate in various external meetings, participate in various social activities and public affairs manager with other departments to access or exchange information with each other, with other agencies concerned with the sales staff for a variety of formal and informal contacts and so on. liaison role with the sales manager duties on behalf of a key part of the beginning. manager role through liaison with the outside world. Then, communicators and negotiators, these roles to further development of such contacts, and access to the benefits provided by this link and information. 2. information role. The role of information receiver Sales Manager get the information to the following five categories: internal business information: a standard business reporting, under the special report on the inspection work of the department to obtain. external events information: such as customer, personnel contact, competitors, peers , market changes, political changes, process technology development, through his subordinates, trade organizations, newspapers and periodicals available. Analysis Report: He from various different sources (subordinates, peers or outside organizations, persons) are the analysis of a variety of different events report. the various views and tendencies: Sales Manager in many ways to a better understanding of his environment and access to a variety of new ideas. He attended various meetings, pay attention to read a letter from the customer to browse the report of trade organizations, and from a variety of contact and subordinates get the various views and suggestions. pressure: the pressure is also information on a variety of sources, such as those under the requirements of the application and the outside world, the views of other departments and social institutions such questioning.. the role of the communicators Sales Manager is the external dissemination of information to his department, the internal dissemination of information from one subordinate to another subordinate. Information can be divided into two types: the facts of information: such information can be accepted with some measure of to determine whether correct. sales manager will receive a lot of information about the facts, and to a large part of which transferred to the subordinates. The information about values: as an information disseminator of such information an important role is the role of passed on in the organization's statement of values to guide under the right decision. whenever important business issues in the discussion, can be made by the department manager of information about values. sales manager to sales staff spread the facts information or information about value, so that subordinates understand the situation, to facilitate their daily work to boot. communicators role is closely related with the licensing issues. Because, we must deal with some matters delegated to subordinate positions, it is necessary to deal with dissemination of information about the transaction to the subordinate.. The spokesman of the role of sales manager's role as disseminators of information is within the department for, and its role is the spokesman for the exterior, to the department's information dissemination to the surrounding environment . the role of spokesman for the sales manager asked him to pass information to the two types of people: the first of their direct supervisor. The second is the enterprise outside of the public. sales manager only to their own contact information with him to share in order to maintain his network of contacts. Meanwhile, the sales manager of the information must be immediate. In the spokesman's role, the sales manager was asked in the sales department is an expert. because of his status and information, sales managers should have in his department Many of knowledge and industry. Thus, the various departments, often working in the sales department sales manager for some of the problems to seek advice. 3. decision-making role. changes are changes in the role of sales manager who is the sales manager role within its mandate to act as the initiator of many changes in this department and designers. changes in the activities of those who began in the role of observation, looking for opportunities and problems. When they find a problem or opportunity later, if the sales manager to take action deemed necessary to improve the current status of his department, should be made to improve the program should be reported to higher authorities for implementation after the organization of the department.. the role of troubleshooting are the following types of faults: the conflict between subordinates: This is due to competition for resources allocation, personal or professional conflict between the overlap caused; conflict between departments: the loss of resources or risk of loss. In Trouble, the timing is very important. fault rarely routine information flow (such as report) was found, and usually take work schedule, troubleshooting devote to early settlement, dark strive for more time to work out an improvement of the program. Manager of the role of troubleshooting are of significance. because, troubleshooting ...